Terms + Conditions

 

General terms for Pilates classes

  • Classes are subject to change or cancellation without notice.

  • Teachers are subject to change without notice.

  • KokoaFit is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason.

  • Late entry will not be permitted. We also encourage you to remain for the duration of the session.

  • We will endeavour to start and finish classes at the scheduled time.

  • KokoaFit is not responsible for the safekeeping of your belongings.

  • Classes at KokoaFit may be physically strenuous and you voluntarily participate in them with full knowledge that there is risk of personal injury, property loss or death.

  • KokoaFit is in no way liable for any injury, loss of property or death resulting from attending our studio.

  • KokoaFit does not offer refunds on services or products for change of mind, injury, illness, change of address or any other reason. All purchases are final.

General terms for massages

  • By attending a treatment at KokoaFit you give consent to consult with and hereby receive massage therapy.

  • You agree to provide your massage therapist with a detailed medical history and do not expect the therapist to have foreseen any previous or pre-existing condition that you have not mentioned.

  • You understand that massage may provide benefits for certain conditions but results are not guaranteed. These include relief of muscular tension, relaxation, reduction in the symptoms of stress-related conditions and provision of general wellbeing.

  • You also understand that massage therapy may produce side effects such as muscle soreness, mild bruising, increased awareness of areas of pain and light-headedness amongst other possible temporary outcomes.

  • You agree to tell your therapist about any discomfort you may experience during the therapy session and understand that the therapy will be adjusted accordingly.

General terms for retreats

  • KokoaFit does not offer refunds or credits on retreats for change of mind, injury, illness, change of address or any other reason. All purchases are final.

  • If you cannot attend, you may transfer your retreat ticket into another person’s name by emailing us at maraya@kokoafit.com at least 2 hours before start of workshop.

  • Full payment is required upon booking.

  • Please arrive at least 10 minutes before the scheduled start time of the retreat. Late entry to workshops will not be permitted.

  • Latecomers will be considered a no-show.

Pricing

  • All prices are correct at the time of online publication.

  • Prices may increase from time to time. Notice of any such increase will be provided on our website and by email to existing students.

Class passes

  • All class passes expire 4 months from the date of the first class that you attend after purchase.

  • No refunds are offered on unused portions of of your class passes due to illness, injury, change of address or any other reason. Transfers may be negotiated in writing with the studio.

Intellectual property

The content on our website belongs to us or to someone who has given us permission to use it. If you are using our website and its content for purposes other than personal or non-commercial reasons then you must get our written permission.