The Information We Collect
In general, you can use the application and browse our website and other KokoaFit owned digital properties without telling us who you are or revealing any personal information about yourself.
The Way We Use Information
We may use your personal information for particular purposes such as processing your order or for marketing research and other marketing purposes and for providing you with the latest product and promotional information and other information that might be useful to you. We may use your personal information to deliver information to you and to contact you regarding administrative notices. We may share this information with KokoaFit affiliates or other business partners to support your customer relationship with the company. We must release your credit card information to the card-issuing bank to confirm payment for products purchased on our website; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service. We will not give or sell this information to any other company for its use in marketing or solicitation.
Updating and Correcting Your Personal Information
You may access and correct your personal information by writing us at:
Please include your name and address when you contact us. We encourage you to promptly update your personal information if it changes.
Your Choice on Collection and Use of Your Information. We may, from time to time, send you electronic mailings regarding our products and services. We will send you these mailings only if you indicated that you do not object to these offers. If you do not wish to receive further information from KokoaFit you can send us an e-mail at [info@KokoaFit.com] and tell us that you do not want to receive future communications.
We will encourage our service partners to adopt and post privacy policies. However, the use of your personal information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control. The KokoaFit website may contain links to other non-KokoaFit websites. KokoaFit is not responsible for the privacy practices or the content of such websites and you should exercise your best judgment when sharing personal information on these websites.
Our Commitment to Security of Your Personal Information
We want you to have continuing trust in KokoaFit and in our products and services and, so, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure your personal information. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
Return and Exchange
We understand selecting the right style and size online can be a difficult one. For this reason, we welcome an exchange or full refund on online orders within 14 days of purchase provided the tax invoice can be produced, the original tags are attached and items are returned in unworn condition. All garments are subject to inspection. Shipping costs are the responsibility of the customer and cannot be refunded unless the garment is faulty.